Technical Support

• EZ-Backup Features

• Install Instructions:

1. Windows Clients
   1. XP SP2/Server 2003/Server 2003 R2/Vista (TSM v5.4.1.4)
   2. 2000/XP SP1 (TSM v5.3.5.3)
   3. NT 4.0 (TSM v5.1.8.1)
2. Macintosh Clients
   1. OS X 10.5.x (Intel or PowerPC) (TSM v5.5.0.0)
   2. OS X 10.4.7 - 10.4.1x (Intel or PowerPC) (TSM v5.4.1.2)
   3. OS X 10.3.9 - 10.4.5 (PowerPC) (TSM v5.3.5.3)
3. Unix Clients
   1. Linux x86/x86_64
      1. TSM v5.4.2.0
         • SLES 9,10,10SP1
         • Red Hat Enterprise Linux 4 (AS,WS,ES)
         • Red Hat Enterprise Linux 5 (AS,WS,ES)
         • Asianux 2.0
      2. TSM v5.3.5.3
         • SLES 8
         • RHEL 3.0 (AS,WS,ES)
         • RedFlag 4.1
      Where:
      • SLES: SUSE Linux Enterprise Server
      • RHEL: Red Hat Enterprise Linux
   2. IBM AIX: E-mail us at ezbackup@cornell.edu for assistance.
   3. Sun & Solaris: E-mail us at ezbackup@cornell.edu for assistance.
   4. HP-UX: E-mail us at ezbackup@cornell.edu for assistance.
4. Others: E-mail us at ezbackup@cornell.edu for assistance.

• Frequently Asked Questions (FAQs)

• Backing Up Databases

• Backing Up Mail Servers

• Hot Topics:

1. What's new in TSM v5.3,5.4 clients (IT Tech Forum 06/13/2007)
2. Retention Policy (IBM PowerPoint Presentation 4/06)
   
3. Include/Exclude Rules (Slide Show from August 2002)
4. Management Classes (Slide Show 11/02)

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• Tivoli/IBM Manuals

• IBM Redbooks

• Contacting Us