EZ-Backup
Frequently Asked Questions
(version 3.7x)

• General Questions about EZ-Backup Service
• Windows NT
• Windows 2000
• Error Messages

• FAQ-9X-1 : How do I change my EZ-Backup password?
• FAQ-NT-2 : How do I check to see if my computer is getting backed up automatically?
• FAQ-NT-1 : How do I check that TSM Central Scheduler is running as a service?
• FAQ-NT-5 : How do I check my Windows NT Event Log for TSM?
• FAQ-NT-3 : How do I set up the EZ-Backup software to run as a central scheduler service on Windows NT?
• FAQ-9X-5 : How do I delete old volumes from my backups?
• FAQ-9X-6 : How do I check for the last backup timestamp?
• FAQ-9X-7 : How do I check my dsmsched.log for last completed scheduled backup?
• FAQ-9X-8 : How do I check my dsmerror.log?
• FAQ-2K-10 : How do I restore a file(s)/folder(s) on my Windows computer?
• FAQ-9X-9 : How do I exclude files in a certain folder from being backed up?
• FAQ-GEN-10 : How does the EZ-Backup software process Include/Exclude rules?
• FAQ-9X-13 : How do I check that my include/exclude rules are working the way I'd like them to work?
• FAQ-GEN-13 : I have renamed my hard disk. Why do I keep getting notified that the old name for my hard disk has not been backed up?
• FAQ-9X-10 : I keep getting the error message "Invalid Host Name".
• Is there anything I need to know about backing up databases?
• FAQ-GEN-17 : How do I tell how many versions of my files are kept on the EZ-Backup server, and for how long?

• FAQ-2K-x : Does EZ-Backup work on Windows 2000?
• FAQ-9X-1 : How do I change my EZ-Backup password?
• FAQ-2K-1 : How do I check that TSM Scheduler is running as a service?
• FAQ-2K-2 : How do I check to see if my computer is getting backed up automatically?
• FAQ-2K-3 : How do I set up TSM as a central scheduler service on Windows 2000?
• FAQ-2K-5 : How do I check my Windows 2000 Event Viewer for TSM?
• FAQ-2K-10 : How do I restore a file(s)/folder(s) on my Windows computer?
• FAQ-2K-6 : What about excludes and memory.dmp and user.dmp files?
• FAQ-9X-5 : How do I delete old volumes from my backups?
• FAQ-9X-9 : How do I exclude files in a certain folder from being backed up?
• FAQ-9X-13 : How do I check that my include/exclude rules are working the way I'd like them to work?
• FAQ-GEN-10 : How does the EZ-Backup software process Include/Exclude rules?
• FAQ-2K-7 : I keep getting error "ANS1353E Session rejected: Unknown or incorrect ID entered".
• FAQ-2K-8 : My TSM Scheduler is failing with the error "ANS1340E Exporting RSM database files failed."
• Is there anything I need to know about backing up databases?

• FAQ-2K-7 : "ANS1353E Session rejected: Unknown or incorrect ID entered".
• FAQ-2K-8 : "ANS1340E Exporting RSM database files failed."